Hospitality and Tourism

Jobs where you help people by serving food, cleaning rooms, or making sure guests have everything they need in hotels, restaurants, or cafes.

What means hospitality?

Hospitality jobs are jobs where you help people in places like restaurants, hotels, and cafes.

You might serve food, clean rooms, or greet guests.

These jobs are important because they make customers feel happy and welcome.

You don’t need experience or qualifications to start as many places will train you while you work. However, in some of these jobs, you might need to work irregular hours, such as weekends or evenings.

Facts and figures

Below you can see information about jobs and pay in hospitality jobs.

*Data from December 2023 to December 2024

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Total number of Employers hiring kitchen and catering assistants in the region*
£0
Average salary for kitchen and catering assistant*
£0
Average salary for a cleaner*

Jobs You Can Find in Hospitality

Here is some information about jobs you could do. Click the pictures below to know more about each job.

Kitchen Assistant

Help prepare food, make sure chefs have everything they need, and keep the kitchen clean.

Hotel room attendance

Clean and tidy hotel rooms to make them nice for guests.

Hotel porter

Welcome guests, carry their bags, and answer any questions they have.

Bar staff

Serve drinks in pubs, clubs, wine bars, hotels, leisure centres and music festivals.

Get ready for a new career in Hospitality

For many hospitality jobs, you don't need special qualifications, but there are some things you might need to do first. These can include:

  • Filling in an application form
  • Having an interview where you talk about what you can do
  • Sometimes having some work experience to show you know how to do the job
  • You might need to work at unusual times, like weekends or evenings.

Some jobs also want you to be friendly, helpful, and ready to learn new things.

Top skills requested by Hospitality and Tourism employers

Skills for hospitality jobs can be split into two types: ‘general’ skills, ‘specialist’ skills and 'transferable' skills.

Find training

General skills

General skills are helpful in many different jobs and are needed by most employers.

Communications
Being able to talk and listen clearly to guests and team members.

Reliability
Being on time and doing your job well.

Teamwork
Working well with others to get things done.

Friendly Attitude
Being kind and polite to customers and colleagues.

Specialised Skills

Specialist skills are more specific to hospitality and tourism jobs.

Serving Food and Drinks
Learning how to serve food and drinks to guests.

Cleaning
Keeping rooms, tables, or kitchens clean.

Taking Orders
Listening to guests and writing down their food or drink choices.

Greeting Guests
Welcoming guests and making them feel comfortable.

Transferable Skills

Transferable skills are general skills, like talking to people or working in a team, that can be used in many different jobs.

Problem-solving
Finding solutions when things don't go as planned.

Time Management
Organising your tasks and finishing them on time.

Physical Activity
Moving around and staying on your feet during work.

Adaptability
Being able to change plans or tasks when needed.

WE Work for Everyone

WE Work for Everyone is a free program for people in the West of England region. It helps people with a learning disability, learning difficulty, or autism find paid work.

Our friendly team can help you to:

  • Find a job that is right for you
  • Get training and try out work placements
  • Create a CV and practice for interviews
  • Borrow a computer if you need one

To receive support you will need to:

  • Be over 16 years old
  • Not be in employment
  • Have a learning difficulty or be autistic (a formal diagnosis is not essential)
  • Live in the West of England (Bristol, Bath and North East Somerset or South Gloucestershire)

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